Privacy Policy

At tinjo design, we are committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (GDPR).

1. Information We Collect

When you interact with our website, contact us through the contact form, or engage in business with us, we may collect the following personal information:

Contact Details: Name, email address, phone number
Project Information: Any information you provide related to the project you’re interested in, including design preferences, company details, and any other relevant details
Payment Information: Payment details (where applicable) for invoicing purposes

We may also collect information about your use of our website through cookies. Cookies are small text files that are placed on your device when you visit our website to help us improve your experience, analyse traffic, and personalise content. For more details on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Data

We use your personal data for the following purposes:

To respond to your inquiries and provide you with the services you’ve requested
To manage and process your project, including sending invoices, contracts, and updates
To improve our services and website based on your feedback
To comply with legal obligations (e.g., accounting or tax requirements)

3. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy notice or as required by law (e.g., for tax or accounting purposes).

4. Sharing Your Data

We do not share your personal data with third parties, except where necessary for the performance of our contract with you or as required by law (e.g., with payment providers or legal authorities).

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your data.
Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to our processing of your data under certain circumstances.

To exercise any of these rights, please contact us via our Contact Form.

6. Cookies

This website uses cookies to enhance your user experience, analyse site traffic, and personalise content. Cookies are small files stored on your device that help us remember your preferences, track usage patterns, and deliver relevant content. By using this website, you consent to our use of cookies in accordance with our Cookie Policy.

You have the option to disable cookies at any time by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of the website.

For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

7. Security

We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their privacy notices.

9. Changes to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the date of the latest revision.

10. Contact Us

If you have any questions about this privacy notice or how we handle your personal data, please contact us via our Contact Form.

Cookie Policy

This Cookie Policy explains how tinjo design (“we”, “our”, or “us”) uses cookies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are used to help websites work more efficiently and to provide information to the site owner. Cookies enable a website to remember your actions and preferences (such as login details, language, and display settings) over a period of time, so you don’t have to re-enter them every time you visit the site or browse between pages.

2. Types of Cookies We Use

We use the following types of cookies on our website:

Strictly Necessary Cookies: These are essential for the operation of the website, enabling you to move around and use its features. Without these cookies, services you have asked for (such as accessing secure areas) cannot be provided.

Performance Cookies: These cookies collect information about how visitors use our website, for example, which pages visitors go to most often and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality Cookies: These cookies allow our website to remember choices you make (such as your name, language, or region) and provide enhanced, more personal features. They can also be used to provide services you have asked for, such as watching a video or commenting on a blog.

We do not use third-party advertising networks to serve ads, nor any cookies related to advertising preferences.

3. How We Use Cookies

We use cookies to enhance your user experience, improve the functionality of our website, and analyse the performance of the site. Some of the main reasons we use cookies include:

Remembering your preferences or login details to make your next visit easier
Measuring and understanding how visitors use our site to improve content and functionality
Analyzing website traffic and trends

4. How to Control Cookies

You can manage or disable cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually change the settings to block cookies or notify you when a cookie is being set.

Here’s how you can manage cookies in some popular browsers:

Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
Safari: Go to Preferences > Privacy > Cookies and Website Data
Microsoft Edge: Go to Settings > Privacy, Search, and Services > Cookies and site data

Please note that if you disable cookies, some features of the website may not function properly, and your user experience may be affected.

5. Third-Party Cookies

In some cases, we may allow third-party service providers to set cookies on our website. For example, we may use Google Analytics to track and analyse website traffic. These third-party providers have their own privacy policies and cookie practices, and we encourage you to review those policies for more information.

You can learn more about Google Analytics cookies and how to opt-out by visiting their opt-out page.

6. Consent to Cookies

By continuing to use our website, you agree to the use of cookies as described in this Cookie Policy. You may also be asked to provide consent to the use of cookies when you first visit our site.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with the date of the latest revision at the bottom of the policy.

8. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us via our Contact Form.

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